If you have any questions, feedback, complaints, or need assistance regarding the "My Pasighat" application — including surveys, Solid Waste Management (SWM) user charges/dues, payments, or any of our policies (Privacy Policy, Terms & Conditions, Payment Terms & Conditions, or Refund & Cancellation Policy) — you can reach us through the following channels:

1. Pasighat Municipal Council (PMC)

For queries related to surveys, SWM fees/dues, municipal services, payment issues, or grievances:

2. App Developer / Technical Support

For technical issues with the App (login/OTP problems, app errors, crashes, or feedback on app functionality):

3. What to Include in Your Query

To help us assist you faster, please include the following details where applicable:

• Your registered name, mobile number, or Consumer/Property ID.
• Ward number and property address (for survey-related queries).
• Transaction ID / BillDesk reference number and payment date (for payment-related queries).
• A brief description of your issue or request, along with any relevant screenshots or receipts.

4. Response Time

We aim to acknowledge all queries within 2–3 working days. Complex issues, such as refund verification or survey correction requests, may take longer to resolve as they require coordination with the concerned municipal department.

5. Office Hours

Monday to Saturday, 10:00 AM to 5:00 PM (IST), excluding government holidays.

Thank you for using My Pasighat.